• Manager, Digital Ad Operations

    Job Locations US-NY-New York
    iCIMS ID
  • Overview and Responsibilities

    The ideal candidate for this role is a digital media professional with campaign management and technical project management experience.  They will have a strong track record as an individual contributor, and can demonstrate success in leading projects and teams.  A successful candidate will be familiar with digital media operations process, systems, emerging platforms, and particularly the digital video ecosystem.  Experience with mobile and video ad operations and platforms is a strong advantage. 


    The Manager will plan, oversee, and perform ongoing ad system administration tasks, third-party integrations, systems migrations, and live event support.  They will enthusiastically define and implement processes across the ad sales organization.  It is expected that this team member can provide hands-on assistance with ad implementation testing, troubleshooting, and escalations, with minimal direction or instruction.  They will lead project teams or sub-teams, as well as gather, develop and maintain project documentation.  A successful Manager will continuously analyze current business processes and systems for improvements; recommend sustainable and realistic solutions; evaluate and present risks & benefits of comparable approaches; and communicate project progress clearly.  This position will report to the VP, Business Operations




    Manages multiple small to large projects throughout the project lifecycle.  Projects include: new process definition and implementation; process re-engineering; process development to support new ad products; support new/upgraded application integration, including related systems & process migrations.  Provides on-going support to business by troubleshooting issues.  Identifies and implements long-term solutions, and short-term resolutions as necessary. Communicates project scope to internal and external project members.



    • Defines project scope,
    • Conducts requirements gathering and analysis,
    • Identifies, assesses and recommends solutions,
    • Assesses potential risks and defines risk mitigation plan,
    • Defines success measures and how the measurements are derived,
    • Builds work break down structure,
    • Identifies and secures needed resources to execute project work,
    • Communicates status regularly to project sponsor and stakeholders,
    • Calculates and communicates schedule variances,
    • Develops, maintains and socializes project and process documentation

    Basic Qualifications

    • Bachelor’s degree
    • A minimum of 3-5 years of experience in an Ad Operations role such as Traffic, QA and Inventory Management

    Additional Qualifications

    • Project managed small and midsized projects independently
    • Executed requirements gathering
    • Developed requirements documents
    • Developed and executed test plans
    • Communicated with all levels of personnel
    • Participated on large project initiatives (e.g. new systems implementations/migrations)
    • Created project plans
    • Project team/people management skills
    • Highly organized
    • Strong communication skills, written and verbal
    • Fluent in MS Project, Excel and Visio
    • Ad serving systems experience (DFP and MRM preferred)
    • Experience integrating partners on desktop, mobile and connected device platforms
    • Developed and executed application training
    • Knowledge of project management methodologies
    • Business Analyst Certification and/or Project Management Certification
    • JIRA, Confluence page/template creation, queue management
    • Familiarity with linear to ad management systems and processes


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