This position will work with the Direct Response sales team to track and document all commercial discrepancies. This includes obtaining the necessary documentation and departmental confirmations to support the invoice/rate adjustment.
- Research the discrepancy.
- Implement and document the discrepancies by using the correct reason code and department responsible for the error.
- Track discrepancies and analyze on a weekly basis.
- Create best practices based on the discrepancy researched.
- Point of contact for credit/billing.