Viacom has a clear vision: to be the premier destination where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best entertainment to our global audiences, and we know our company runs on the hard work and dedication of our passionate and creative employees. Through television, film, digital content, live events, merchandise, studio production and more, we connect with billions of people in nearly every country in the world. At Viacom, you will have the opportunity to develop your professional career at the home of iconic brands like BET, Comedy Central, MTV, Nickelodeon, Paramount and others.
The Application Support Manager is responsible for performing the analysis, design, development, testing and implementation of the Sales Systems portfolio and processes related to but not limited to the support of Viacom Media Networks Global Content Distribution (GCD) and Velocity teams’. You are passionate about learning and working with the business to resolve day-to-day business application issues and questions. To be successful you should have good interpersonal skills, as you will be working with many different teams in a matrix environment across both the entire organization. You will work with developers to debug business system related issues and find root causes. You will make impact by handling issues efficiently, managing incidents, identifying recurring issues, documented enhancement and bug fix requirements and coming up with recommendations to improve the support process. Lastly, you will help train new users by crafting clear and concise documentation for applications and processes.
Are you ready to work on business critical systems and help impact the future of technology at Viacom? We're ready for you!