MANAGER, BUSINESS ANALYSIS

US-NY-New York
Brand
Viacom
iCIMS ID
2017-7582

Overview and Responsibilities

The Manager, Business Analysis is a hands-on role that will engage with one or more product teams to elicit, manage and own requirements for one or more enterprise products, services and processes. The Manager will also manage 3-5 Business Analysts all working to improve our Content Platform which is used to ingest, manage, curate and distribute all content types across the company.

 

Management:

  • Manage and lead other Business Analysts (BAs) to continuously improve the quality of BA deliverables (user stories).
  • Monitor day-to-day activity of BAs and review requirements under development to ensure standards are followed with an eye towards improving clarity and quality of requirements.
  • Review all artifacts created by BAs before presentation to individual teams, editing and revising for proper format, consistency and completeness.
  • Ensure that requirements created by BAs are accurate and detailed, including user interface annotations and detailed functional requirement documents if needed.
  • Provide oversight for BA usage of JIRA to ensure that all user stories and supporting artifacts for a given project are properly created and managed.
  • Provide performance reviews and provide input to training paths for BAs.
  • Stay up-to-date on the latest business analysis techniques and make recommendations for change to the Business Analysis processes.

 

Execution:

  • Participate in project planning, working with Product Managers, Project Managers, and Engineers to estimate effort for requirements and provide input to the prioritization of stories for development.
  • Develop, own, and refine user stories.
  • Decompose features into user stories including acceptance criteria. Continue to decompose user stories in order to fit into sprints.
  • Partner with product managers to develop and refine backlogs.
  • Actively participate and coach during Agile activity meetings, including Scrum, Backlog Grooming and Sprint Planning to help identify risks and impediments, escalating as necessary.

Basic Qualifications

  • 3 - 5 years of prior experience delivering requirements as a Business Analyst
  • Prior experience managing a team of Business Analysts
  • Demonstrable experience building enterprise-class CMS and workflow tools
  • Media/Entertainment experience
  • 2+ years Agile/iterative product development methodology
  • BA/BS degree or equivalent experience

Additional Qualifications

  • Excellent oral and written communication skills, as well as excellent relationship-management with stakeholders at all levels of an organization
  • Strong quantitative and analytical skills required
  • Ability to analyze and document complex business processes.
  • Expert knowledge managing user stories and sprints using JIRA
  • Must be a self-starter, proactive, and a data-driven decision-maker
  • Organized, detail-oriented and personable

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