The Associate UX Researcher is an integral part of Viacom Media Networks, working as a core member of the Product Design team and reporting to the Manager of UX Research. The candidate will assist the UX Research Manager in all user testing activities to inform UX and UI design solutions for the multiplatform product suite across Global Entertainment; these include the full complement of Web and App experiences for our high-visibility brands MTV, Comedy Central, BET, Nickelodeon, and Paramount Network chief among them.
This is an opportunity to shape the user experiences of millions of fans across a wide suite of digital entertainment products.
The candidate will be a key contributor throughout the product development process, working with the UX research lead, designers, product owners, project managers, engineers and key stakeholders crafting user testing methodologies, hypotheses, test plans, and prototypes with the end-goal of validating UX/UI product design solutions through moderated qualitative usability labs.
The successful candidate will be a strategic thinker with a passion for understanding what motivates users, what makes successful user experiences, and has an aptitude to understand user experience spaces big and small; from the big picture of a user’s mental model to the nitty gritty details of a specific user interaction.
This role will report to the Manager of UX Research and work with product design teams on a daily basis.