• Business Analyst, Consumer Products

    Job Locations US-NY-New York
    iCIMS ID
  • Overview and Responsibilities

    The Business Analyst, Financials and Contracts is responsible for supporting the existing applications and all phases of application development, including analysis, requirements, functional testing, user acceptance testing, and customer rollout for the Consumer Products portfolio. This person will be a central liaison between the internal IT department, 3rd party vendors, and business users operating within the team’s portfolio. The portfolio consists of royalty / licensing, financial subledger, and license/agent portals including forecasting and deal memo applications supporting the Consumer Products division. There is a high level of focus on the accounting and financial aspects of the Consumer Products systems and processes.  The Business Analyst will conduct analysis and other activity to ensure that the solutions provided align with and fully meet the business needs. This position requires a high level of analysis, team coordination, and multi-tasking.


    • Provides ongoing support to the business by responding to inquiries and system issues, ensuring prompt resolution with minimal impact to business operations. The support requires full analysis of the issues and understanding of the business requirements and process.
    • Analysis of requirements and issues requires a solid understanding of accounting and financial processes.
    • Identifies and resolves problems for production support and projects by monitoring issue resolution progress and project status. Escalates important issues to the attention of Management so that decisions can be made promptly.
    • Supports all activities that are critical for production support and making projects successful – user acceptance testing, business training, documentation, user hand holding, etc.
    • Participates in requirements gathering sessions, proactively drawing out requirements from stakeholders.
    • Creates requirements definition documentation, including use cases, and works with the development leads on their functional specifications ensuring customers / stakeholders approve documentation.
    • Writes test cases, plans testing cycles, and participates in all testing activities for smaller projects. For larger projects, works with internal QA team on all aspects.
    • May lead a component of a project or manages small sized projects. May assist project managers in the day-to-day aspects of managing projects, such as developing project plans, communicating to team members, managing the project schedule, developing and posting status reports, and checking on the quality and timeliness of work.
    • Responds and communicates efficiently between the business, MTS (IT), and external vendors on projects and to facilitate resolution of user issues as and when necessary. Participates in managing vendors work.
    • Communicates in written and oral formats to best represent and express user and organizational requirements.
    • Forms productive relationships with internal customers by listening, clarifying, and responding effectively.
    • Works closely with business users to ensure implementation activities are in alignment with business strategy and objectives
    • Assists managers and the business in defining scope and priorities for system initiatives (new projects and ongoing maintenance)

    Basic Qualifications

    • Experience in accounting systems and processes technology.
    • Must have strong desire to understand the client’s business and their technology needs and expectations.
    • Strong ability to multi-task between production support and subject matter analysis of issues, requirements management, testing, project tracking, and client communication.
    • Able to successfully manage a varied workload with minimal intervention from Management
    • Exceptional communication skills – written, oral, etc.
    • Strong client handling skills – able to work up to mid-level management within the client portfolio
    • Thorough understanding of the software development lifecycle
    • Ability to conceptualize current requirements against future plans
    • Possesses the aptitude to understand work processes and flows in various business units and recognize those that could benefit from
    • Possesses a working knowledge of current business analysis methodologies, tools and techniques
    • Ability to apply the following tools in business analysis and project management tasks: MS Excel, MS Project, MS Visio, MS PowerPoint. MS Word.
    • Experience with 3rd party packages
    • Typical candidate will possess 2-3 years in Business Analysis and BA/BS degree or equivalent

    Additional Qualifications

    • Degree in Computer Science, Technology, or related fields is desired.
    • CCBA certification is desired.
    • Knowledge of one or more of the following systems or applications is highly desired:
      • Royalties / Licensing Management
      • Financial Sub-ledgers
      • Contract Management
    • Entertainment, media or cable, and financial experience preferred.


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